Frequently Asked Questions
Delivery
Door to door service is available in the following countries.
- Belarus
- Canada
- Europe
- Hong Kong
- Japan
- Kazakhstan
- Russia
- Singapore
- South Korea
- UAE
- UK
- USA
Europe Countries:
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
Door to door service tracking: Dragon | Tracking (dragoncouriertracking.com)
Air-cargo service is the transportation of plants through an air carrier to the available destination airport. The CUSTOMS procedure for importing plants is responsible by the customer. The following lists are the example of the available destination airport.
COUNTRY/STATE | DESTINATION AIRPORT |
---|---|
Angola | LAD |
Antigua | ANU |
Argentina | EZE |
Australia | ADL/BNE/MEL/OOL/PER/SYD |
Bahamas | NAS |
Bangladesh | DAC |
Barbados | BGI |
Brazil | GRU |
Bulgaria | SOF |
Canada | YVR/YYZ/YEG |
Colombia | BOG |
Costa Rica | SJO |
Curacao | CUR |
Dominican Republic | SDQ |
Egypt | CAI |
France | CDG |
French Polynesia | PPT |
Germany | FRA |
Ghana | ACC |
Guadeloupe | PTP |
Guam | GUM |
Hongkong | HKG |
India | DEL/BOM/MAA/BLR |
Indonesia | CGK |
Iran | IKA |
Israel | TLA |
Ivory Coast | ABJ |
Jamaica | KIN |
Japan | NRT/KIX |
Kenya | NBO |
Kuwait | KWI |
Martinique | FDF |
Mauritius | MRU |
Mexico | MEX |
Netherlands | AMS |
New Caledonia | NOU |
New Zealand | AKL |
Nigeria | LOS |
Pakistan | ISB/KHI |
Panama | PTY |
Philippines | MNL |
Portugal | LIS |
Puerto Rico | SJU |
Romania | OTP |
Saudi Arabia | RUH |
Seychelles | SEZ |
Sint-Maarten | SXM |
South Africa | JNB/DUR |
South Korea | ICN |
Spain | MAD |
Sri Lanka | CMB |
Suriname | PMB |
Tanzania | DAR/JRO |
Trinidad and Tobago | POS |
Turkey | IST |
UAE | DXB |
Uganda | EBB |
USA | SFO/MIA/LAX/HNL |
Venezuela | CCS |
Zambia | LUN |
Zimbabwe | HRE |
Contact: amthaiorchids@gmail.com
Air-cargo service tracking: Air cargo tracking – track-trace
We will send the plants in 7-15 days after the payment (it depends on the available flight).
For door-to-door service, it takes about 5-8 days to arrive.
For Aircargo service, it takes about 2-3 days to arrive.
It depends on the CUSTOMS process.
Orders
We accept cash, Bank Transfer (TT), Western Union/ Moneygram and PayPal
For more details, please visit Payment – Hoya Planter
You will make full payment after receiving the invoice include the freight cost of your order by an email.